Redmoor helps GP practices in two key ways: managing patient communications and providing flexible digital and transformation (D&T) support. Whether you’re looking for help with messaging, NHS App uptake, website content, or CAIP delivery, we offer tailored, hands-on support shaped around your needs.
How we help Practices
1. Patient Communications
We manage your social media and patient messaging, professionally, consistently, and with minimal effort required from your team.
What’s included:
- Weekly social media posts tailored to your population
- Page setup or optimisation
- Content aligned with national campaigns and local priorities, clinically reviewed in partnership with Patient.info, giving patients accurate, trusted information.
- AI avatar videos, Google Reviews management, and patient newsletters available within our service bundles
2. Digital & Transformation (D&T) Support
We help practices meet digital and contractual requirements through practical consultancy, access to toolkits, and regular expert input
Expert Digital & Transformation Support
- 1 hour/month with a named consultant
- Guidance on NHS App, messaging, online consultation, access flow, and patient comms
- Monthly webinars with practical delivery advice
- Access to the D&T Hub and Digital Maturity Index (DMI)
- Toolkits and templates to support CAIP, QOF, and DES
Ad-Hoc Support
- Website reviews, digital messaging audits, and content planning
- CAIP evidence support or digital improvement sessions
- One-off days or short-term input around specific challenges
Looking for PCN-Level Support?
For PCNs, we offer a more comprehensive 3-month and 12-month Digital & Transformation Managed Service, eligible for funding through ARRS.
Why Practices work with Redmoor...
- Trusted by 850+ practices nationwide
- Delivery team with deep experience in general practice
- Flexible support – no overcommitment, no generic content
- Easy onboarding and access to high-impact tools
