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Practical case studies of Redmoor supporting teams to implement digital, streamline operations and improve access and patient communications.

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Lancashire NHS Health Check Pilot
NHS Health Check Pilot Increased Completions by 156% in LancashireDigital & Transformation Support

NHS Health Check Pilot Increased Completions by 156% in Lancashire

Smarter targeting and supported communications increased completions 2.6x across 4 GP practices, within existing appointment capacity.
NHS North Central London ICBDigital & Transformation Support

NHS North Central London ICB

NHS North Central London Integrated Care Board had a number of contracts in place for the provision of OCVC services…
Sale Central PCN
Sale Central PCNDigital & Transformation Support

Sale Central PCN

Sale Central PCN partnered with Redmoor Health to go beyond the basics of cloud-based telephony – using call data, patient…
West Wandsworth PCNDigital & Transformation Support

West Wandsworth PCN

A focused 12-week NHS App campaign across West Wandsworth PCN tackled patient digital exclusion and built confidence across teams—leading to…
NHS Cambridgeshire and Peterborough
Cambridgeshire and PeterboroughDigital & Transformation Support

Cambridgeshire and Peterborough

To enhance digital adoption and improve patient access across primary care.
Wansbeck
Wansbeck PCNDigital & Transformation Support

Wansbeck PCN

Wansbeck PCN partnered with Redmoor Health to enhance patient access, streamline workflows, and drive digital adoption across its network.
Staffordshire ICB
The Staffordshire StrategyDigital & Transformation Support

The Staffordshire Strategy

A coordinated digital transformation programme across 95 practices delivered tangible outcomes.

Impact you can expect

Typical results seen across supported PCNs include:

  • 10–20% reduction in DNAs
  • 500–1,000 hours of admin time saved
  • £3,500+ saved annually on SMS
  • 10–15% reduction in unnecessary GP appointments
  • Up to 30% fewer avoidable referrals
  • Higher CAIP and QOF earnings through structured planning and evidence

Real-World Results

  • 850+ practice pages live
  • 51 million+ reach across all campaigns
  • 3.7 million+ page engagements
  • 330,000+ followers
  • Higher NHS Health Check, vaccine and App uptake
  • Improved patient feedback, reviews, and CAIP performance
The Importance of Appointment Communication in Primary Care
The Importance of Appointment Communication in Primary CareRedmoor Blog

The Importance of Appointment Communication in Primary Care

We’ve all been there – calling our GP practice, waiting endlessly on hold, only to be told there are no…
Opinion: A General Practice Leader’s Thoughts on the GP Contract LetterRedmoor Blog

Opinion: A General Practice Leader’s Thoughts on the GP Contract Letter

In this article, Helen Holmes Fogg, Redmoor Health's Director of Strategy and Development, shares her reflections on the new GP…
GP Social Media: A Direct Line Into CommunitiesRedmoor Blog

GP Social Media: A Direct Line Into Communities

Public health teams face a familiar challenge: deliver prevention campaigns that actually reach people and lead to action. Many existing…
D&T Hub Drill Down Reporting
What’s New in the D&T Hub: Care Navigation Toolkit, Feature Updates & MoreRedmoor Blog

What’s New in the D&T Hub: Care Navigation Toolkit, Feature Updates & More

Since launching on 6 January, we've seen fantastic engagement with the Digital & Transformation Hub. Already, 137 practices have completed…