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Case Studies

Impact

Practical case studies of Redmoor supporting teams to implement digital, streamline operations and improve access and patient communications.

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How Gordon House Surgery increased NHS App registrations above the national averageDigital & Transformation Support

How Gordon House Surgery increased NHS App registrations above the national average

A practical, patient-focused approach to improving digital engagement in just four months.
Lancashire NHS Health Check Pilot
NHS Health Check Pilot Increased Completions by 156% in LancashireDigital & Transformation Support

NHS Health Check Pilot Increased Completions by 156% in Lancashire

Smarter targeting and supported communications increased completions 2.6x across 4 GP practices, within existing appointment capacity.
NHS North Central London ICBDigital & Transformation Support

NHS North Central London ICB

NHS North Central London Integrated Care Board had a number of contracts in place for the provision of OCVC services…
Sale Central PCN
Sale Central PCNDigital & Transformation Support

Sale Central PCN

Sale Central PCN partnered with Redmoor Health to go beyond the basics of cloud-based telephony – using call data, patient…
West Wandsworth PCNDigital & Transformation Support

West Wandsworth PCN

A focused 12-week NHS App campaign across West Wandsworth PCN tackled patient digital exclusion and built confidence across teams—leading to…
NHS Cambridgeshire and Peterborough
Cambridgeshire and PeterboroughDigital & Transformation Support

Cambridgeshire and Peterborough

To enhance digital adoption and improve patient access across primary care.
Wansbeck
Wansbeck PCNDigital & Transformation Support

Wansbeck PCN

Wansbeck PCN partnered with Redmoor Health to enhance patient access, streamline workflows, and drive digital adoption across its network.
Staffordshire ICB
The Staffordshire StrategyDigital & Transformation Support

The Staffordshire Strategy

A coordinated digital transformation programme across 95 practices delivered tangible outcomes.

Impact you can expect

Typical results seen across supported PCNs include:

  • 10–20% reduction in DNAs
  • 500–1,000 hours of admin time saved
  • £3,500+ saved annually on SMS
  • 10–15% reduction in unnecessary GP appointments
  • Up to 30% fewer avoidable referrals
  • Higher CAIP and QOF earnings through structured planning and evidence

Real-World Results

  • 850+ practice pages live
  • 51 million+ reach across all campaigns
  • 3.7 million+ page engagements
  • 330,000+ followers
  • Higher NHS Health Check, vaccine and App uptake
  • Improved patient feedback, reviews, and CAIP performance
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