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Case Studies

Impact

Practical case studies of Redmoor supporting teams to implement digital, streamline operations and improve access and patient communications.

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Staffordshire ICB
The Staffordshire StrategyDigital & Transformation Support

The Staffordshire Strategy

A coordinated digital transformation programme across 95 practices delivered tangible outcomes.
NHS North Central London ICBDigital & Transformation Support

NHS North Central London ICB

NHS North Central London Integrated Care Board had a number of contracts in place for the provision of OCVC services…
Sale Central PCN
Sale Central PCNDigital & Transformation Support

Sale Central PCN

Sale Central PCN partnered with Redmoor Health to go beyond the basics of cloud-based telephony – using call data, patient…
West Wandsworth PCNDigital & Transformation Support

West Wandsworth PCN

A focused 12-week NHS App campaign across West Wandsworth PCN tackled patient digital exclusion and built confidence across teams—leading to…
NHS Cambridgeshire and Peterborough
Cambridgeshire and PeterboroughDigital & Transformation Support

Cambridgeshire and Peterborough

To enhance digital adoption and improve patient access across primary care.
Wansbeck
Wansbeck PCNDigital & Transformation Support

Wansbeck PCN

Wansbeck PCN partnered with Redmoor Health to enhance patient access, streamline workflows, and drive digital adoption across its network.

Impact you can expect

Typical results seen across supported PCNs include:

  • 10–20% reduction in DNAs
  • 500–1,000 hours of admin time saved
  • £3,500+ saved annually on SMS
  • 10–15% reduction in unnecessary GP appointments
  • Up to 30% fewer avoidable referrals
  • Higher CAIP and QOF earnings through structured planning and evidence

Real-World Results

  • 850+ practice pages live
  • 51 million+ reach across all campaigns
  • 3.7 million+ page engagements
  • 330,000+ followers
  • Higher NHS Health Check, vaccine and App uptake
  • Improved patient feedback, reviews, and CAIP performance
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