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Practical case studies of Redmoor supporting teams to implement digital, streamline operations and improve access and patient communications.

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Lancashire NHS Health Check Pilot
NHS Health Check Pilot Increased Completions by 156% in LancashireDigital & Transformation Support

NHS Health Check Pilot Increased Completions by 156% in Lancashire

Smarter targeting and supported communications increased completions 2.6x across 4 GP practices, within existing appointment capacity.
NHS North Central London ICBDigital & Transformation Support

NHS North Central London ICB

NHS North Central London Integrated Care Board had a number of contracts in place for the provision of OCVC services…
Sale Central PCN
Sale Central PCNDigital & Transformation Support

Sale Central PCN

Sale Central PCN partnered with Redmoor Health to go beyond the basics of cloud-based telephony – using call data, patient…
West Wandsworth PCNDigital & Transformation Support

West Wandsworth PCN

A focused 12-week NHS App campaign across West Wandsworth PCN tackled patient digital exclusion and built confidence across teams—leading to…
NHS Cambridgeshire and Peterborough
Cambridgeshire and PeterboroughDigital & Transformation Support

Cambridgeshire and Peterborough

To enhance digital adoption and improve patient access across primary care.
Wansbeck
Wansbeck PCNDigital & Transformation Support

Wansbeck PCN

Wansbeck PCN partnered with Redmoor Health to enhance patient access, streamline workflows, and drive digital adoption across its network.
Staffordshire ICB
The Staffordshire StrategyDigital & Transformation Support

The Staffordshire Strategy

A coordinated digital transformation programme across 95 practices delivered tangible outcomes.

Impact you can expect

Typical results seen across supported PCNs include:

  • 10–20% reduction in DNAs
  • 500–1,000 hours of admin time saved
  • £3,500+ saved annually on SMS
  • 10–15% reduction in unnecessary GP appointments
  • Up to 30% fewer avoidable referrals
  • Higher CAIP and QOF earnings through structured planning and evidence

Real-World Results

  • 850+ practice pages live
  • 51 million+ reach across all campaigns
  • 3.7 million+ page engagements
  • 330,000+ followers
  • Higher NHS Health Check, vaccine and App uptake
  • Improved patient feedback, reviews, and CAIP performance
Navigating the Impact of Budget Changes on GP Practices
Navigating the Impact of Budget Changes on GP PracticesRedmoor Blog

Navigating the Impact of Budget Changes on GP Practices

The recent budget has been front and centre in the news over the last couple of weeks. Our CFO Dan…
Delivering PCN DES in 2026/27: Why Access Models Are Now a Network-Level ChallengeRedmoor Blog

Delivering PCN DES in 2026/27: Why Access Models Are Now a Network-Level Challenge

Primary Care Networks are entering 2026/27 with a clearer and more ambitious role than ever before. The direction set through…
Docmail
Why GP Practices Need a Multi-Channel Patient Communication StrategyRedmoor Blog

Why GP Practices Need a Multi-Channel Patient Communication Strategy

Digital messaging has reshaped how practices communicate with patients. SMS, the NHS App and online tools allow teams to reach…
Five-a-Day Campaign – NHS
Thinking Aloud on Population Health Management (PHM)Redmoor Blog

Thinking Aloud on Population Health Management (PHM)

As a Product Manager at Redmoor Health, with years of experience working in practice and personal experience as a frequent…