We help Primary Care Networks lead on delivery, whether you’re tackling CAIP priorities, improving access, boosting digital tool use, or strengthening local teams. Our support flexes to your goals, budget, and starting point.
How we help PCNs
We combine hands-on delivery, proven tools, and practical consultancy tailored to PCNs. Our core offers include:
Digital & Transformation Support
- 3-month project sprints, 12-month embedded delivery or ad-hoc support options
- CAIP-aligned planning, practice engagement, and implementation
- Measurable results tracked through dashboards and Hub reports
Patient Communications
- Managed social media content and reviews
- AI avatar video messaging across practices
- NHS App uptake and campaign delivery
Workforce & Leadership
- Access to our Well-Led Practice platform, with staff feedback tools, leadership development, and wellbeing projects
- Guidance on integrating ARRS roles into local models
Access to our Digital Tools
D&T Hub
Structure projects, track actions, and build evidence
Digital Maturity Index (DMI)
Benchmark variation across your PCN
The Well-Led Practice
Drive team development and meet CQC expectations
Real-World results you can expect
10–20% reduction in DNAs
£3,500+ saved annually on SMS per practice
Up to 1,000 hours of admin time saved
Higher CAIP and QOF achievement through structured delivery
51M+ campaign reach across practice channels
Example projects we deliver for PCNs
- Access improvement and triage redesign
- Digital communications upgrade (SMS, social, website)
- INT development and neighbourhood integration
- Strategic patient recall and pathway redesign
- Workforce support, ARRS role reviews, and leadership development
- NHS App uptake campaigns
