Workflows & Efficiencies

At Redmoor Health, we are dedicated to helping PCNs improve their workflows and operational efficiencies. Our Workflows and Efficiencies project aims to streamline healthcare processes, enhance information sharing, and integrate healthcare systems for a more coordinated and effective patient care experience.

Why it's important

Optimising workflows and improving efficiencies are crucial for delivering high-quality patient care and reducing the burden on healthcare staff. By implementing best practices and leveraging technology, PCNs can achieve better patient outcomes, enhance staff satisfaction, and create a more sustainable healthcare environment.

What the project is about

The Workflows and Efficiencies project focuses on improving processes, supporting the adoption of robotic process automation (RPA), and enhancing the use of technology for patient care. By addressing these areas, we help PCNs build a robust and efficient operational framework.


  • Workflow Improvement: Enhancing workflows, information sharing, patient care coordination, and integration with other healthcare systems.
  • RPA Implementation: Supporting the opportunities for and implementation of Robotic Process Automation (RPA) in the practice.
  • Remote Health Monitoring: Using technology to monitor patients’ health remotely.
  • Greener Processes: Providing guidance on improving the practice’s carbon footprint and implementing greener processes.
  • Efficiency Opportunities: Identifying opportunities to create efficiencies and streamline processes.
  • Rota Management: Improving how clinical and non-clinical rotas are produced and shared within the team.
  • GPAD Mapping: Conducting GPAD (General Practice Appointment Data) mapping for better capacity management.

Key components

  • Workflow Optimisation: Streamlining workflows to enhance efficiency and reduce redundancy.
  • Information Sharing: Enhancing the sharing of information across different healthcare systems to improve patient care coordination.
  • RPA Integration: Introducing and integrating RPA to automate repetitive tasks and improve practice efficiency.
  • Remote Monitoring: Leveraging technology for remote monitoring of patients’ health to provide timely and effective care.
  • Sustainable Practices: Implementing sustainable practices to reduce the practice’s carbon footprint.
  • Process Streamlining: Identifying and implementing changes to streamline various processes within the practice.
  • Rota Optimisation: Enhancing the production and sharing of clinical and non-clinical rotas to ensure efficient staff management.
  • GPAD Utilisation: Using GPAD mapping to better understand and manage practice capacity.


  • Enhanced Workflows: Improved workflows and processes for better operational efficiency.
  • Integrated Systems: Better integration with other healthcare systems for seamless information sharing.
  • Proactive Patient Care: Enhanced processes for managing long-term conditions and proactive care.
  • RPA Implementation: Successful implementation of RPA to automate and streamline tasks.
  • Remote Monitoring Tools: Effective use of technology for remote health monitoring.
  • Sustainable Practices: Adoption of greener processes to reduce the practice’s environmental impact.
  • Efficient Rotas: Optimised rota management for clinical and non-clinical staff.
  • GPAD Insights: Utilisation of GPAD mapping for better capacity and demand management.


  • Improved Efficiency: Streamlined workflows and processes leading to increased efficiency.
  • Better Patient Care: Enhanced patient care coordination and management of long-term conditions.
  • Reduced Carbon Footprint: Implementation of greener processes for a sustainable practice.
  • Increased Staff Satisfaction: Improved rota management and reduced administrative burden through RPA.
  • Informed Decisions: Better use of data insights for capacity and demand management.

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