Workforce and Leadership

Enhancing workforce planning and leadership for improved practice efficiency and resilience.
At Redmoor Health, we are committed to supporting PCNs in developing strong leadership and effective workforce planning. Our Workforce and Leadership project aims to implement initiatives that promote staff well-being, optimise the use of ARRS roles, and improve collaborative practices within PCNs.

Why it's important

Effective workforce planning and leadership are crucial for the resilience and efficiency of healthcare practices. By promoting staff well-being, optimising workforce utilisation, and enhancing collaboration, PCNs can ensure high-quality patient care and sustainable practice operations.

What the project is about

The Workforce and Leadership project focuses on supporting practices to implement well-being initiatives, optimise ARRS roles, and improve workforce planning. By addressing these areas, we help PCNs build a robust framework for leadership and workforce management.


  • Well-being Initiatives: Supporting the practice to implement initiatives that promote staff well-being.
  • Optimising ARRS Usage: Evaluating how effectively ARRS roles are utilised within practices/PCNs and identifying areas for improvement.
  • Workforce Planning: Supporting the practice in considering its approach to workforce planning, identifying opportunities to upskill the team, and increasing potential capacity and resilience.
  • Resource Sharing and Collaboration: Enhancing the ability and effectiveness of the PCN in sharing resources and collaborating to deliver care at a larger scale.
  • Governance Processes: Establishing and maintaining processes and procedures to keep governance documents up to date and relevant.

Key components

  • Staff Well-being: Implementing initiatives to enhance the well-being and morale of staff.
  • ARRS Optimisation: Assessing and improving the utilisation of ARRS roles to maximise their impact.
  • Upskilling Opportunities: Identifying and supporting opportunities for staff development and upskilling.
  • Collaborative Practices: Enhancing collaborative practices within the PCN for efficient resource sharing and care delivery.
  • Governance Management: Ensuring governance documents are kept up to date with established processes and procedures.


  • Enhanced Well-being: Improved staff well-being through targeted initiatives.
  • Optimised Workforce: Better utilisation of ARRS roles and improved workforce planning.
  • Increased Capacity: Enhanced capacity and resilience through upskilling opportunities.
  • Effective Collaboration: Improved collaboration within the PCN for resource sharing and care delivery.
  • Updated Governance: Up-to-date and relevant governance documents maintained through effective processes.


  • Improved Staff Morale: Higher staff morale and well-being through well-being initiatives.
  • Efficient Workforce Utilisation: More effective use of ARRS roles and optimised workforce planning.
  • Enhanced Resilience: Increased resilience and capacity through continuous staff development.
  • Better Collaboration: Improved collaboration and resource sharing within the PCN.
  • Compliance and Relevance: Ensured compliance and relevance of governance documents through established processes.

Interested in our Digital & Transformation Managed Service?

    We offer a wide range of services

    Digital & Transformation Managed Service

    Our Digital & Transformation Managed Service has been built to alleviate the difficulties of recruitment while offering PCNs a wealth of digital transformation knowledge and support.
    DJP icon

    Digital Journey Planner

    The DJP is an online self-assessment system for GP Practices. We developed the system with NHS England, to optimise general practice knowledge, understanding and processes, aiming to improve patient experience.
    SMMS icon

    Social Media Managed Service

    Our team provides GP practices and Primary Care Networks with high quality patient social media communication, without the burden and pressures associated with managing social media channels.
    comms partner icon

    Communications Managed Service

    Our team has a wide ranging skills set, possessing previous experience delivering strategic patient communications support as well as frontline PR and communications within the NHS.

    Procurement Support

    Our Procurement Support aims to help you deliver every aspect of a successful procurement process from initial exploration of tech solutions to the evaluation, selection and implementation of chosen suppliers.
    training icon

    Training Courses

    Our courses, available individually or as part of a bundle, are conducted through interactive live sessions led by experienced professionals. This ensures a practical and engaging learning experience tailored to meet the evolving needs of the NHS workforce.