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Communications Managed Service

Redmoor Health’s Communications Managed Service is the full-service solution for all your primary care communication and media needs. Our expert team offer a range of support including patient communications strategies, website audits and public health campaigns.

Social Media Managed Service

Research shows that 84% of people are active on social media, with most of those checking in daily. This provides GP practices and PCN with a real opportunity to promote regular messages out to patients. 

We know many practices report using social media as a stressful experience filled with negative comments, unofficial practice pages and difficulties creating content. The Redmoor Health Social Media Managed Service is designed to be a cost and time-effective tool to reduce pressure and stress on practice staff.

The managed service includes:

  • Creation of new social media pages or enhancing existing ones
  • Access to the Redmoor Health support centre for queries and coaching (Mon-Friday 9am-5pm)
  • Posting regular, relevant content to local communities using a mixture of national campaigns and bespoke posts that are co-created between a practice and Redmoor Health
  • Refresher training and advice on how to manage patient communications
  • Creation of regular campaigns in video, animation and image formats to increase reach and traction
  • Moderation of pages to reduce the pressure on practice teams
  • Creation of closed Facebook groups for patients with long term conditions or their PPG
  • Performance reporting to show the impact of the posts and patient reach
  • Access to resources such as how-to guides, toolkits, and case studies

Communications Strategies

We provide GP practices, PCNs and ICBs with strategic guidance from our expert NHS communications professionals.

Our strategies are tailor made to you, your staff, your area and your patient population. They will provide you with bespoke insight into your ideal communications operations.

Our strategies are above all, realistic, we take into account your capacity and the areas you excel in to provide you with a deliverable strategy.

Our bespoke strategies include:

  • Unique situation analysis highlighting strengths, weaknesses, opportunities, and threats
  • Stakeholder mapping and analysis
  • Breakdown of internal and external communication channels
  • Risks and mitigations
  • Objectives and KPI’s
  • Key Messages
  • Appropriate communications tactics
  • Communications evaluation methodology

Public Health Campaigns

Nothing is more important than your patient’s health. 

Preventative health care and regular screening for health conditions is a crucial part of improving health outcomes, managing demand and saving lives. But you can’t deliver preventive health care if your patients aren’t aware of your service offers or health advice.

For that awareness you need health campaigns. 

Redmoor Health has a dedicated team of health industry designers and NHS communications professionals who have delivered award winning health campaign for providers across the UK. 

We can meet any campaign scope need. Our service include:

  • Social media copywriting
  • Social media posters design
  • Social media advertising
  • Animation
  • Print ready posters
  • OOH advertising
  • Google ads
  • Advertorials
  • Flyers and brochures
  • Banners
  • Promotional material

Primary Care Branding

Every healthcare provider needs a brand. That brand is your identity to your patients and other key stakeholders. How you present yourselves determines how others will interact with you.

Redmoor Health’s designers are experts with decades of experience developing brands across many industries. All our designers have experience in the healthcare sector and can lend their expertise to your band.

Redmoor Health offers bespoke logo designs, paired with a set of stylish brand colours and fonts. We aim to turn your vision into a reality.

All our logos, colours and fonts are all suitable for use on websites, letterheads, PowerPoints, Word documents and printed assets.

CPD Accredited Communications Training

Maintain your team’s continuous professional development through our range of fully accredited CPD courses.

Not only will these courses provide you with CPD points, they’ll also provide you with all the learning you need to successfully upskill your workforce on your chosen communications topic.

A range of CPD accredited courses on topics:

Need something else?

At Redmoor we pride ourselves on being able to meet any challenge. We offer a range of support that includes:

Website design and development 

Website content writing

Design, artwork and print

Animation and moving image assets

Video advertisement

Marketing and communications strategy

Media buying and advertising strategy

Audience testing and research

Make an enquiry

    We offer a wide range of services

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    Digital Managed Service

    The DMS provides ARRS funded digital and transformational support to practices and PCNs looking to develop through use of technology and system change. We understand that recruitment can be a real challenge.
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    Digital Journey Planner

    The DJP is an online self-assessment system for GP Practices. We developed the system with NHS England, to optimise general practice knowledge, understanding and processes, aiming to improve patient experience.
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    Social Media Managed Service

    Our team provides GP practices and Primary Care Networks with high quality patient social media communication, without the burden and pressures associated with managing social media channels.
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    Communications Managed Service

    Our team has a wide ranging skills set, possessing previous experience delivering strategic patient communications support as well as frontline PR and communications within the NHS.

    Procurement Support Solutions

    Our Procurement Support Solutions aims to help you deliver every aspect of a successful procurement process from the initial exploration of tech solutions and local requirements to the evaluation, selection and implementation of chosen suppliers.
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    Training Courses

    Our courses, available individually or as part of a bundle, are conducted through interactive live sessions led by experienced professionals. This ensures a practical and engaging learning experience tailored to meet the evolving needs of the NHS workforce.