Redmoor Health’s Communications Managed Service is the full-service solution for all your primary care communication and media needs. Our expert team offer a range of support including patient communications strategies, website audits and public health campaigns.
Communications Managed Service
Research shows that 84% of people are active on social media, with most of those checking in daily. This provides GP practices and PCN with a real opportunity to promote regular messages out to patients.
We know many practices report using social media as a stressful experience filled with negative comments, unofficial practice pages and difficulties creating content. The Redmoor Health Social Media Managed Service is designed to be a cost and time-effective tool to reduce pressure and stress on practice staff.
The managed service includes:
- Creation of new social media pages or enhancing existing ones
- Access to the Redmoor Health support centre for queries and coaching (Mon-Friday 9am-5pm)
- Posting regular, relevant content to local communities using a mixture of national campaigns and bespoke posts that are co-created between a practice and Redmoor Health
- Refresher training and advice on how to manage patient communications
- Creation of regular campaigns in video, animation and image formats to increase reach and traction
- Moderation of pages to reduce the pressure on practice teams
- Creation of closed Facebook groups for patients with long term conditions or their PPG
- Performance reporting to show the impact of the posts and patient reach
- Access to resources such as how-to guides, toolkits, and case studies
We provide GP practices, PCNs and ICBs with strategic guidance from our expert NHS communications professionals.
Our strategies are tailor made to you, your staff, your area and your patient population. They will provide you with bespoke insight into your ideal communications operations.
Our strategies are above all, realistic, we take into account your capacity and the areas you excel in to provide you with a deliverable strategy.
Our bespoke strategies include:
- Unique situation analysis highlighting strengths, weaknesses, opportunities, and threats
- Stakeholder mapping and analysis
- Breakdown of internal and external communication channels
- Risks and mitigations
- Objectives and KPI’s
- Key Messages
- Appropriate communications tactics
- Communications evaluation methodology
Nothing is more important than your patient’s health.
Preventative health care and regular screening for health conditions is a crucial part of improving health outcomes, managing demand and saving lives. But you can’t deliver preventive health care if your patients aren’t aware of your service offers or health advice.
For that awareness you need health campaigns.
Redmoor Health has a dedicated team of health industry designers and NHS communications professionals who have delivered award winning health campaign for providers across the UK.
We can meet any campaign scope need. Our service include:
- Social media copywriting
- Social media posters design
- Social media advertising
- Print ready posters
- OOH advertising
- Google ads
- Flyers and brochures
- Promotional material
Every healthcare provider needs a brand. That brand is your identity to your patients and other key stakeholders. How you present yourselves determines how others will interact with you.
Redmoor Health’s designers are experts with decades of experience developing brands across many industries. All our designers have experience in the healthcare sector and can lend their expertise to your band.
Redmoor Health offers bespoke logo designs, paired with a set of stylish brand colours and fonts. We aim to turn your vision into a reality.
All our logos, colours and fonts are all suitable for use on websites, letterheads, PowerPoints, Word documents and printed assets.
Maintain your team’s continuous professional development through our range of fully accredited CPD courses.
Not only will these courses provide you with CPD points, they’ll also provide you with all the learning you need to successfully upskill your workforce on your chosen communications topic.
Need something else?
At Redmoor we pride ourselves on being able to meet any challenge. We offer a range of support that includes:
Website design and development
Website content writing
Design, artwork and print
Animation and moving image assets
Marketing and communications strategy
Media buying and advertising strategy
Audience testing and research
Redmoor Health's Communications Managed Service is made up of a team of dedicated designers and digital technicians backed up by Redmoor years of experience helping to improve primary care communications. We employ over 18 former or current healthcare professionals who have worked in medical, technical, leadership or communications roles within the NHS and we draw on their knowledge and experience in all our work.
With over 20 years of experience as a GP, Dr. Goyal worked as a partner in various UK practices. Before completing his training as a GP, he trained as a higher specialist ophthalmologist.
Dr Goyal was also elected as one of the “Future 50 Clinical leaders in Healthcare IT by HIMSS” in 2019. He is a Member of the Royal College of General Practitioners and the Royal College of Ophthalmologists UK. In 2020, he was appointed as Adjunct Clinical Assistant Professor at Mohamed Bin Rashid University in Dubai, UAE.
“Technology should be invisible in a consulting room, it’s just about the clinician and the patient, technology should be no more than a tool, a… stethoscope of the modern age”.
As well as leading the Redmoor Creative team, his role will ensure that their projects are underpinned by Redmoor Health’s wealth of experience and insight into health and social care sector. Taking responsibility for, and ensuring that the creative solution is not only the best fit, but that it hits the deadline on time and within budget.
A keen illustrator and award winning designer, Paul has worked with clients such as Carlsberg UK, Volkswagen, Greene King, Stonegate, Whitbread, Hollywood Bowl and numerous pub companies. Paul not only manages the team and process he is also fully submerged in any given project. This provides a collaborative joined up process ensuring the message is executed right whether through traditional or digital media.
Chris has worked for large agencies in the past, working for high profile brands like Thomas Cook, Brother UK and Redrow Homes to name but a few. Chris provides a wealth of agency experience and will be pushing the innovation and digital offering at Redmoor.
As our Marketing Manager, Charlie is at a central point to create and promote content stemming from Redmoor’s vast array of programmes and services. Charlie’s knowledge helps to ensure Redmoor Health and its partners are able to raise awareness of the difference they are making to front line health and social care.
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