Redmoor Health provides a managed social media service to Pharmacies to help them develop a strong presence across platforms, and produce relevant messaging that builds your business, without the burden and pressures associated with managing social media channels.

Engage your local community and increase the impact your pharmacy has in the Primary Care sector, through a fully managed social media profile. Build your standing in the community and increase footfall, customer retention and revenue by providing relevant, engaging information and promoting your services, both in pharmacy and/or online.

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Plans & Pricing

Our managed service includes:

Creation of new social media pages or enhancing existing ones.

Access to our support centre: (Mon-Friday 9am-5pm).

Posting regular, relevant content to local communities using a mixture of national campaigns and bespoke posts

Refresher webinars, training sessions and advice on how to manage customer and patient communications.

Creation of bespoke campaigns for your organisation, including designing visual content and writing copy.

Moderation of pages to reduce the pressure on pharmacy teams, including replying to comments on your behalf.

Creation of closed Facebook sub-groups for specific communities as required.

Monthly reporting to show how your page and campaigns are performing.

Access to resources such as how-to guides, toolkits, and case studies.

Examples of our work

These are some examples of recent campaigns created within the Social Media Managed Service offering.

Why use social media in Pharmacy?

Connect with your customers

Research shows that 84% of people are active on social media, with most of those people using it daily. This provides Pharmacies with a real opportunity to promote regular messages out to customers and patients, and build your standing in the community.

When used properly, social media can build advocates amongst the local population as well as being a key part of the digital front door.

Demonstrate your services

There has been a huge shift of services that can now be offered in Pharmacies, from online ordering, to blood pressure checks, diabetes checks, flu jabs and more. But many people still aren’t aware that this is available to them. Let your customers know that they can come to you for services!

This will not only help you increase revenue from your service offering, but will also be more accessible for people and help ease the strain on GP practices and walk-in centers.

Promote your retail offers

It’s not just NHS services that people are interested in. Many people are not aware of the additional offers in Pharmacy, such as OTC contraception, Travel Clinics, weight-loss services and Women’s health advice.

Increase revenue from your retail offers by positioning yourself as a one-stop shop for many everyday health concerns!

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Without the support of Redmoor Health, we wouldn’t be where we are as a practice today. The knowledge, encouragement, and support they provide has enabled us to use social media in a really positive and creative way to communicate and engage with our patients - Thank you!

Cath MclennenIT Lead at Bay Medical Group

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