Redmoor Health was contacted by Goodinge Group Practice to support with the review of their website to improve access for their patients. Goodinge Group Practice are a practice in Islington with 12,500 registered patients.
Website URL: www.goodingegrouppractice.com
We scheduled a call with the key members of staff and prior to the meeting ran a manual audit of their website against the Healthwatch recommended criteria, the results are below:
*Although they did not display the practice email address on their website, there was a facility for patients to contact the practice via a contact form on the website which would go directly to the practice email.
There wasn’t a translation button on the practice website which was highlighted to the practice so they could raise this with the supplier.
We undertook a further manual audit on the practice website prior to the call, so that we were able to provide some additional suggestions as to how they could improve access for patients.
Please click the link to see the report below: