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Digital Programme Manager Anna Buckle has been spreading the word about Redmoor Health’s Digital Coach project. Redmoor Health are working alongside the Staying Well Service in Staffordshire to support people who are digitally excluded and isolated.

She gave a pre-recorded presentation online at the Public Sector Insight Week earlier this month.

More than 250 people registered for her session on the service which is delivered in partnership with Midlands Partnership NHS Foundation Trust.

The Staying Well Service works with mild to moderately frail people to support them to stay well, enhance quality of life and prevent further deterioration for as long as possible.

In addition to supporting people to access to appropriate clinical expertise and services, it aims to support them to recognise, understand and manage their own conditions and prevent deterioration where possible.

The Staying Well team has identified that loneliness and social isolation is an issue for many people who access the service and that this has been exacerbated by Covid-19, lockdown and fear of contact.

As part of the Digital Coach service, a digital audit is carried out on the person’s home and what resources have available e.g. smartphone/tablet/virtual assessment, together with an assessment of their current level of skill and confidence.

The Redmoor team also offer 1-1 training and support, either face to face or using video calls, helping people register with useful health and wellbeing apps, social media groups and other forms of technology that users feel supported by.

A total of 27 people have received support from the digital coaches so far.

To watch the session visit click the link: Public Sector Insight Week or for further information, please email: enquiries@mpft.nhs.uk

Anna Buckle

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